goFIN™ Collection System is a customer centric, web based and workflow driven
solution that allows NBFCs & Banks and other financial intuitions to manage, monitor
and control delinquent loan accounts while automating the loan collections management
framework. goFIN™ Collection System is capable of managing collections for delinquent as well as
pre-delinquent portfolio by utilizing analytics feed in overall strategy for collections.
The collections stack also includes a mobile loan collections solution for field collectors
to reach out to customers where they are and completely digitize the last mile collections
function.
The solution empowers the NBFCs & Banks to define strategies for portfolio classification,
allocation and follow-up actions. Workflow driven dedicated legal collection module supports
end to end litigation activities, repossession and sale of assets and settlements.
goFIN™ Collection System also helps the call centre with its capabilities to create &
classify queues and automatically assigning these queues (through configurable rules) to
collection team, external agencies, Tele-Callers for the payment follow-ups and update status.
goFIN™ Collection System supports both cloud and on premise deployments to save high upfront capital
expenditure. For better user experience and goFIN™ Collection System is being made available on both
mobile app and Web Access.